Cancellation Policy
Last updated: September 2026
Cancellation Charges
Cancellation charges will be applied as per the table below. The deduction percentage is calculated based on the total booking amount.
Hotel staysfollow the cancellation policy shown on the hotel's booking page before you pay, which may be more flexible than this table; where a hotel hasn't set one, this table applies. Days are counted to the check-in date in India time, and you can cancel a hotel stay yourself from My Bookings. If the hotel cancels your booking, you get back everything you paid.
| Sl# | Days Before | Deduction % | Description |
|---|---|---|---|
| 1. | 30 | 35% | 30 days before the date of reservation |
| 2. | 15 | 55% | 15 days before the date of reservation |
| 3. | 7 | 75% | 7 days before the date of reservation |
| 4. | 3 | 100% | No refund issued |
Refund at a Glance
30 days
65% refund
15 days
45% refund
7 days
25% refund
3 days
No refund
Children Policy
Children above 8 years of age will be considered as full head and charged at the adult rate.
- Children below 8 years may be charged at a reduced rate (subject to package terms)
- Infants below 2 years are typically complimentary (excluding meals)
- Age proof may be required at the time of travel
How to Cancel Your Booking
- 1
Contact Us
Email us at hello@experiencejharkhand.in or call +91 9288078685 with your booking ID
- 2
Cancellation Request
Submit a written cancellation request mentioning the reason for cancellation
- 3
Confirmation
You will receive a cancellation confirmation email within 24–48 hours
- 4
Refund Processing
Eligible refunds will be processed within 7–10 business days to the original payment method
Important Notes
- No-shows are treated as cancellations and no refund will be provided
- Date changes are subject to availability and may incur additional charges
- Special/festival season bookings may have stricter cancellation policies
- Force majeure events (natural disasters, government restrictions) will be handled on a case-by-case basis
- Third-party service fees (flights, trains, permits) may have separate cancellation policies
Need Help?
For any queries regarding cancellations or refunds, please reach out: