Privacy Policy

Experience Jharkhand (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel booking services.

• Process and manage your travel bookings
• Send booking confirmations and travel updates
• Process payments securely
• Respond to your inquiries and provide customer support
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Service Providers: Hotels, car rental partners, and tour operators to fulfil your bookings
• Payment Processors: Razorpay for secure payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition

Data Security

We implement appropriate technical and organisational security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Cookies Policy

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly.